Customer service was great with the delivery of this part! I had some trouble with the site and talked to a gentlemen named Eric who helped me order on the phone due to the internet connection where I was going in and out. After taking down all my information he got me the tracking information emailed over and updated me every step of it with any questions I had. After opening the package the carbon was in amazing condition! The spoiler was smooth as heck and fit perfectly, it was honestly love at first site. I didn't expect the wing to be so aggressive from the pictures on line honestly (not a bad thing) but when I unwrapped it boy was it everything I wanted! I would not only recommend this product but this company 10 out of 10 times to any one who asked for parts. I attend a lot of local shows in the GA area and constantly name drop about this company to a lot of my friends as well as clients I sell cars. If you guys are looking for great quality and amazing customer service by all means hit the team over at RW Carbon up ASAP!